You can request permanent deletion even if you have uninstalled ClickCut or cannot sign in. There is no fee for making a request.
Request deletion
Use either option below and include the ClickCut app you use—Customer, Partner or Staff—and your registered mobile number. Do not send an OTP, password, card number or identity document in your first message.
If neither link works, email support@clickcut.in with the subject “ClickCut account deletion request”.
What happens next
- We confirm the application and account covered by your request.
- We verify control of the registered mobile number. Support will never ask you to send your OTP to another person.
- After verification, we delete the account and personal data associated with that application and confirm completion.
Partner users can also permanently delete their owner account and owned businesses directly inside the Partner app. Customer and Staff users can open this page from the Account or Profile section of their app.
Data deleted
Depending on the application, deletion includes profile and authentication information, favourites, notification registrations, business or staff profile data, uploaded media, and other data linked solely to the deleted account. Partner account deletion also removes owned business workspaces and operational business data.
Limited retention
Some transaction, invoice, booking, fraud-prevention, security or audit records may be retained when required for legal, accounting, dispute-resolution or platform-security purposes. Where practical, retained records are detached from the deleted profile or anonymised. They are not retained for advertising.
Delete selected data only
You may use the same contact options to request deletion of selected eligible data without deleting the entire account. Describe the records you want removed and we will confirm what can be deleted.